Frequently asked questions

Do you recommend products?

Yes, we do. We are always available to help our customers with recommendations. This is done by sending us a direct message on Instagram. To aid in the recommendations, a picture of the problem area is preferred. The customer is free to conceal other features where the problem is not, such as the eyes , nose , ears. However, client photos would never be shared unless the client permits it.

Where are you located?

We are located at Westlands. Nida Beauty gh on google maps and is a few minutes from the GIMPA.

What is your return policy?

We allow returns of products ordered with us as a result of our mistake within 24 hours of purchase and with the product unused. If the situation is as a result of a mistake of the customer, the products cannot be returned unless otherwise declared.

Do your products bleach?

No, they do not. We stock only original science backed from the US and the UK and the product does what the manufacturers promise it would do.

What are dupes?

A dupe is a product that has very similar ingredients and properties to another.

According to Highsnobeity, a popular luxury shop, in beauty lingo, the term “dupe” refers to a lower-priced version of a popular, typically high-end beauty product. However, a dupe is not the same as a knockoff — dupes don’t pretend to be the real deal; rather, they position themselves as a comparable alternative.

It’s important to know that dupes are not fakes nor are they direct copies of designer or pricier  items. Instead they capture the same idea of a certain product , just for less.

How long will it take for my items to arrive?

Once you place the order before 12 noon, the products will be delivered on the same day , all other things being equal .

For delivery outside Accra , please allow a time frame of 1-2 days after your order for delivery.

What type of products do you have?

We stock cleansers, moisturizers , sunscreens , toners , lip masks , lip balms, sheet maaks, exfoliants , serums and many more from trusted brands such as the ordinary, inkey list, cerave, paulas choice, bondi sands and many more

How can I purchase your products ?

Our products could be purchased through our website or through our instagram page, nidabeautygh


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